How to Fix Disney Plus Error Code 14
It can be frustrating to get an error while watching or enjoying your favorite Disney Plus content. Disney error code 14 means you've entered an invalid email or password.
You would have received your Disney Plus account confirmation email containing your account login details. If you forget your username or password, you can check your confirmation email. This article will give you some solutions to fix Disney Plus error code 14.
What Does Disney Plus Error Code 14 Look Like?
When Disney Plus error code 14 occurs, you will typically see the error messages:
Sorry, we could not find your email (or password) in our system. Please re-enter your email and try again. If the problem persists, visit the Disney+ Help Center (Error Code 14).
How to Fix Disney Plus Error Code 14
To fix Disney Plus error code 14, please refer to the following methods.
Ensure that you have activated the account
Ensure that you have activated the account. If you are a new user of Disney Plus and you see error code 14, check your email to find an activation link. Follow the instructions to activate the account.
Ensure that you are using the correct email address
Ensure that you are using the correct email address. Look in your email and find the confirmation of Disney Plus account. You may have multiple email addresses and login Disney Plus with a wrong email address.
Make sure you didn't accidentally change your password
You should make sure that you haven't changed your password accidentally. You will need that password to log in to the Disney Plus app and site if you have a different password for another Disney service.
Try a different streaming device
You might try a different streaming device. If Disney Plus is working on multiple streaming apps and gives an error code 14, it could be a problem. The app may have issues or the device might not be authorized properly due to too many devices already authorized for your Disney Plus account.
Reinstall your Disney Plus app
Reinstall your Disney Plus app. Delete the Disney Plus app from the streaming device that's giving you trouble, then reinstall it. Once it has finished installing, attempt to log in and stream.
Log out all devices
All devices must log out. All authorized devices will be prompted to log out from the Disney Plus app. This will allow new devices to be authorized.
- Log in to your account on Disney Plus.
- Click Account in the drop-down menu.
- Click Logout of all devices.
- Enter your password and click LOG OUT.
- Log in again to the device that gave you the code 14 error. Check if it persists.
Reset your Disney Plus password
Resetting your Disney Plus password can make sure that you have a valid password and also help you force all devices to log out.
- ClickLOG IN from the Disney Plus main website.
- Enter your email address and clickCONTINUE.
- ClickFORGOT A PASSWORD
- Wait for an email from Disney Plus with code, enter the code you receive and clickCONTINUE.
- Enter a new password and clickCONTINUE.
- Use your new password to log in the Disney Plus app on your phone or streaming device.
How to watch Disney Plus videos without error codes
Downloading Disney Plus videos and watching them offline is the best way to avoid forgetting and entering an invalid email or password affecting your viewing experience.
The content downloaded using the default option available on the Disney Plus app can be watched only on the same device and only for a specific period of time. Moreover, you will not be able to share the content downloaded using the default option.
MyStream Disney Plus Downloader can be a great option that can be quite practical and useful in this perspective. It provides you access to an enhanced download option for your Disney Plus content in 1080p video quality and a faster speed.
Solutions for Other Common Disney Plus Error Codes
This article explains in detail how to resolve Disney Plus error code 14. Moreover,Disney Plus Download has been one of the premium options for downloading your favorite content to watch offline without anyDisney Plus error code.
Other Common Disney Plus Error Codes:
KeepStreams for Disney+