Crunchyroll is analogous to Netflix, except that it specializes in drama and anime rather than reality television. Each day, hundreds of people rely on this platform, but despite constant updates and fixes, it occasionally crashes. In rare instances, a blank screen may appear instead of the video. When attempting to play a video, an error message may appear.
Most viewers get around geo-restrictions by using ad blockers and virtual private networks to access content. In this answer, we'll examine the various factors at play and offer suggestions for moving forward.
If you're experiencing a black screen while using Crunchyroll on your smart TV or mobile device, try restarting the app. The Crunchyroll app, along with any others that might be operating in the background, can be closed by simply putting the device to sleep. To watch a movie or TV show, open the app. Users of Crunchyroll have reported a high success rate with this patch. If the problem persists despite these measures, try the alternatives provided.
There have been reports of Crunchyroll not loading in certain people's browsers, resulting in a blank black screen. A simple restart will solve the problem. See if it helps to reload the page; if that doesn't do it, try refreshing it twice or thrice. If the problem still exists after closing the tab, try closing the browser as well. Open up your web browser and head over to Crunchyroll; once there, see if the black screen problem persists.
Deleting the app's cache and data can help resolve the Crunchyroll black screen problem. By doing so, you will get rid of the problematic data. Read on to learn how to delete all history and data from the Crunchyroll app.
First, access your device's configuration menu.
Second, Select "Applications" from the menu.
Third, go to the menu and pick Crunchyroll.
Fourth, exit the app by forcibly closing it, and fifth, navigate to its data storage areas.
Fifth, now, delete all temporary files and data.
Six, open the Crunchyroll app and sign in.
You should no longer have any trouble using the Crunchyroll app to stream content.
When watching videos on Crunchyroll, lowering the video quality may help alleviate buffering problems.
To do this, select the show you want to watch while it buffers, and then click the gear icon (located in the lower-right corner) that says Settings.
The buffering you experience while watching Crunchyroll shows may be a result of your internet connection. If you're not sure if this is the case, you can test it out by watching a different show on the Crunchyroll app. If you are having the same problem, it is highly recommended that you check to see if your internet connection is operational.
Playing another streaming app will reveal whether or not the problem is exclusive to your current app.
If your connection speed is slow, try diagnosing the issue. Initially, you should switch off your Router and unplug it from the wall.
The caching function of Xbox One programs is handled by Saved Data. It stores information about you and your Crunchyroll usage, including your session history, preferences, and more. Errors in these files may be the source of the program malfunction. As a result, you will need to remove the saved information in this scenario. This is a simple task. To remove all of your saved data from Crunchyroll, please follow the steps outlined below.
The problem appears to be triggered most frequently when the Xbox One is shut down while the Crunchyroll app is still open. As a result, the Xbox application wasn't properly closed before powering down. If this is the case, you'll need to do a force quit before relaunching the program. Error messages can be cleared in this way.
You can try deleting and reinstalling the Crunchyroll app if you're still having issues with it crashing. The issue should now be resolved.
After that, see if you're no longer experiencing problems with the Crunchyroll app crashing. Attempt a firmware update if that doesn't fix the crashing problem.
Enter the device's configuration menu.
Click the "Software Update" button now.
Then, go to Settings > About > Download and install the most recent software/firmware version for your device.
Finally, after the reboot, open Crunchyroll.
If for any reason you can't access Crunchyroll, this guide has all you need to know about fixing the problem. And you can learn different tips to fix your problems about Crunchyroll not working.